ranjan

Emotional intelligence helps the person in effective decision making and build relations with the society. It is a very important skill in leadership. It has five main elements - self regulation, self awareness, motivation, empathy and social skills. It is enumerated  through deep listening to oneself and  listening to others. Such emotional intelligence influences the kind of relations one shares with its environment and people.  Public servants have to deal with various situations involving tolerance, empathy, dedication, trust and compassion which require strong level of emotional intelligence to deal with the situation. Emotional intelligence matters and if  cultivated affords one the opportunity to realize a more fulfilled and happy life.  The emotional brain responds to an event more quickly than the thinking brain. People tend to become more emotionally intelligent as they age and mature.    In today's world, one has to focus on the following four in applying emotional intel